Privacy Policy
Update – August 29, 2024
Thank you for visiting Tablo TV’s Privacy Policy. We are making changes to some of our products in order to improve the viewer experience and help with customer support. We are also exploring new partnerships with our audience measurement partners where some data we collect may be shared or licensed to those organizations. These changes are reflected in the choices available to you in our apps, on the TabloTV.com website and in the language of the revised policy below.
We have added a new method to opt out of data sharing that can be accessed by all users via the Do Not Sell / Do Not Share My Personal Data form here. In newer Tablo TV apps, the ability to opt out of data sharing is also available in the Settings menu under Legal. We have also added a Privacy Center to TabloTV.com to submit privacy-related requests. You may continue to contact us via the other methods listed under Contact below.
Tablo TV – Privacy Policy
Overview.
By visiting and using our products and services personal data you share with us or that we collect automatically will be stored, processed, or transferred in and to our offices in the United States and Canada. Some of our partners and service providers may have operations in other countries as well. More detail on the data we collect is provided below.
What this policy covers.
This privacy policy applies to our general collection and use of personal data and specifically to any of our publicly available devices, websites or digital applications (“apps”) that link to this policy. This policy also applies to any of our non-public systems used by partners, job applicants and employees.
We also specifically address Tracking Technology used for Advertising, Data Sharing and Data Transfers.
All references in this policy to “Nuvyyo” “Tablo”, “our”, “us” or “we” refer to Nuvyyo USA, LLC or one of our brands, subsidiaries, or affiliates.
What is personal data?
Generally, the terms personal data or personally identifiable information mean information that relates to an identifiable person. In some cases, the terms may include information that identifies a household. An identifiable person is an individual who can be singled out by using information such as their name, address or telephone number. For example, Ms. Cindy Delgado who lives at 123 Anywhere Street with a telephone number of 513-513-5133 is an identifiable person. Cindy’s name, address, telephone number and even her choice of pronoun are examples of her personal data.
What’s not covered in this policy?
Products and services provided by any other company are not covered by this policy. In some instances, we provide links, advertisements, or products and services offered by other companies. You may also view our content via services provided by other companies. Companies providing those products or services will have their own terms and policies and any information they collect will follow their rules and not ours. In some instances, these third parties may also offer separate opt-out rights for data processing activities carried out in connection with their products and services. Make sure to check their privacy policy to learn how they will use your information.
What personal data we collect and how we collect it
The personal data we collect can be divided into three categories:
- Personal data you give us directly.
- Personal data we collect automatically through our products or services.
- Personal data we obtain from other sources.
Personal data you give us directly may include your:
- Full name.
- Preferred pronoun.
- Job title.
- Email address.
- Telephone number.
- Contact or mailing address.
- Preferences, likes, bookmarks, ratings and feedback.
- Resume or CV.
- Banking or payment details.
- Information generally applicable to employment.
- Image.
- Health information.
You have the opportunity and choice to provide us this personal data at various times and for various reasons including:
- Using the online forms provided on our websites and apps to create an account, request help, provide feedback, take a survey, enter a contest, or apply for a job.
- Registering for or attending in-person or online events hosted by us.
- Contacting us by phone, post, or email.
- Interacting with us on platforms and technologies through which we communicate, such as messaging apps, helpdesk tools, work collaboration tools, financial management tools, vendor portals and human resource management tools.
- If you are a supplier or partner, you may give us personal data when you are offering or providing services to us.
Personal data we collect automatically may include:
- Information about your device(s).
- Information about the app(s) you are using.
- Information about your Internet browser.
- Your IP address.
- Other online identifiers.
- Location information based on your IP address.
- Usage behavior and history (including viewing history).
- Your image where captured on CCTV at any of our premises.
- Time spent at our premises.
Some of the technical data listed above is collected when you interact with us online. This could mean using one of our devices, scanning a QR code, using our apps, visiting our websites, viewing our content on a smartphone, a computer, a smart or connected television, or digital media players such as Roku or Amazon Fire TV. When you use a device or a service made by someone else to view our content, your interaction with that device or service is likely governed by that provider’s terms of use and privacy policy.
Personal data we obtain from other sources:
We may receive personal data about you from third parties such as advertising partners, marketing agencies, market or audience research companies, our suppliers, contractors and consultants, our affiliate companies, third-party services and websites (such as LinkedIn, Facebook and Twitter) and public agencies.
Sensitive categories of personal data:
In very limited circumstances (e.g. as part of employment), personal data that you provide us may fall into sensitive categories such as information about your physical and mental health, sexual orientation, racial or ethnic origin, veteran status, political opinions, philosophical belief, trade union membership and biometric data. Unless required by law, providing these categories of personal data will always be your choice.
We take extra precautions with personal data in sensitive categories to minimize its collection, limit access, protect it and whether and with whom we share it.
Why we collect personal data
Like all companies, we use the personal data we collect in multiple ways and may receive money or other consideration if we share it with others. Examples include:
- Allowing you to access our website and apps.
- Receiving and responding to questions from you about our products and services.
- Improving, maintaining and providing technical support for our products and services.
- Aiding the security of our products and facilities.
- Allowing you to participate in contests, surveys, or customer loyalty programs.
- Storing information about your preferences and allow personalization of our websites and apps.
- Carrying out any purchases you request.
- Enabling advertising on our services (including video streaming).
- Allowing us to enter and comply with contractual arrangements.
- Processing job applications.
- Conforming with the requirements of the law or legal process.
- Protecting or defending your rights, our rights, or the rights of other users.
- Protecting the health and safety of our users, our employees, or the general public.
- Enabling us to purchase, receive and manage services from you or your employer.
- Paying salaries, administer benefits and conduct performance reviews for our employees.
We may use your personal data to send you certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, security warnings, software updates and other support announcements. If you choose to receive promotional materials from us (including email), we may use your personal data to confirm that choice and to promote and market products, services and special offers from us or others.
In certain instances, we may provide you with the option to set your preferences for receiving email communications from us; that is, to agree to some communications but not others. You may choose to stop receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails we send, or by contacting us directly.
Legal basis for using your personal data
Some jurisdictions require that we have a legal basis for collecting and processing your personal data. Where that is required, we consider those legal bases to be:
- To provide you our services as described in our Terms of Use.
- To comply with our legal obligations.
- For our legitimate interests and the legitimate interests of others which include:
- The running and growing of our business for our shareholders.
- Delivering products and services to our customers via our devices, websites and apps.
- Identifying and selecting qualified suppliers and partners.
- Conducting market research and business development.
In the cases where you choose to provide us your personal data via one of our devices, websites, or apps, we process your personal data, at least in part, on the basis of your consent. You may withdraw this consent at any time through the options we describe in this policy.
Where we are relying on our (or another person’s) legitimate interests, we will always consider the categories or types of personal data in question to balance our use against the possibility of any action that might be counter to your rights. We will never purposefully violate the rights you have in your personal data and ask that you please contact us with any concerns.
Data we share and who we share it with
In order to meet the ‘why’s’ of Why We Collect Personal Data discussed above, we may share the personal data we collect with the categories of organizations listed below. In selecting these partners, we carefully consider the service they provide, the categories of personal data concerned and the protections and governance we are able to put in place. The partners with whom we share your personal data are always subject to privacy and security obligations consistent with this privacy policy and applicable law.
The categories of organizations with whom we share personal data are:
- Our partners and service providers that perform professional services, technical services or handle transactions on our behalf.
- Our advertisers, advertising- and marketing-related services providers and partners as well as data and analytics companies that help us learn how you and others interact with our content.
- Government agencies when required.
- Our affiliates or with our internal corporate shared services e.g. finance, accounting, etc.
As we continue to grow our business, we may sell or purchase assets. If another entity acquires us or one of our affiliates, any related personal data may be transferred to and used by this acquiring entity. We will, however, take reasonable steps to ensure that your preferences are followed.
Please note that we use Hotjar’s session replay analytics services. This allows us to record and replay an individual’s interaction with the Services. For more information about how Hotjar uses your personal data, please visit the “Personal Data collected from a visitor of a Hotjar Enabled Site” section of Hotjar’s Privacy Policy.
Data transfer
By visiting and using our products and services personal data you share with us or that we collect automatically will be stored, processed, or transferred in and to our offices in the United States and Canada. Some of our partners and service providers may have operations in other countries as well.
In addition to the Risks listed in the Storage, Risk and Security Section, the data protection and other laws of the United States and other countries where your personal data may be collected, stored, or processed might not be as comprehensive as those in your country.
By using our websites and apps or providing any of your data, you consent to your information being transferred to and stored or processed in our facilities and the facilities of the third parties described in this policy.
You may withdraw this consent at any time through the options we describe in this policy.
Your rights
Your rights related to your personal data may vary by where you live or are located.
Your rights may include:
- The right to be informed of what personal data we collect, why we collect it and whether we transfer or share your personal data.
- The right to access your personal data and correct or update any errors.
- The right to erasure.
- The right to notification.
- The right to restrict the use or sale of personal data.
- The right to object to some forms of processing.
- The right to lodge a complaint with the competent authority.
We encourage you to research and understand your rights relative to your personal data and recommend the following links as good sources of information. We will never discriminate against anyone for exercising their rights or inquiring about their personal data.
California Consumer Privacy Act (CCPA/CPRA)
Storage, risks and security
The risk to the personal data in our care is that, despite our security precautions, it may be lost, stolen or misused.
Although we take steps to protect the personal data which you provide to us, the transmission of information over the internet is never completely secure. We cannot guarantee the security of your personal data while in transit to us. Once we have received your personal data, our security team will use industry standard procedures and security features to secure it.
We keep your personal data for no longer than we need it to meet the ‘why’ of Why We Collect Personal Data or as long as we have another valid reason to keep it (the Legal Basis discussed above). If you have an account with us, you may delete it or request that it be deleted at any time by visiting the Privacy Center link on TabloTV.com.
Tracking technology and interest based advertising
We use tracking technology (such as cookies and pixels) and other identifiers (e.g. Apple’s ad identifier, or Identifier for Advertisers (IDFA)) with our products and services to personalize your experience and enable interest-based advertising. We allow third parties such as advertising partners and analysis firms to collect information through this tracking technology. The information collected may be considered personal data depending on where you live or are located.
The ability to block tracking technology or opt out of advertising based on your interests may be available on your internet browser, through another company’s product where you view our content, through our products or apps. We have provided some helpful links below for various devices and operating systems. On our apps, please visit the Legal section of Settings to make your selection.
The website www.aboutads.info provides another option to opt-out of advertisements. It is important to note, the opt-out tool applies only to the device and browser you are using to opt out. Therefore, if you use a different device, change web browsers or clear or change settings, you will need to perform the opt-out task again. Please be aware that opting out of data sharing / interest-based ads does not mean you will see no advertisements. It only means that you should no longer see ads tailored to your preferences and interests.
Additional information and opt-out tools:
How Google uses data when you use our partners’ sites or apps
How Google uses cookies in advertising
Opting out of tracking by Adobe Analytics cookies
Understanding online advertising
Information on Opting out on Mobile Devices
Learn how to limit interest-based ads provided by Apple on your Apple device
Network Advertising Initiative (NAI)
Web browser and device settings:
Certain browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for interest-based advertising purposes (“DNT Notice”). Unfortunately, given how preference-based advertising works, DNT Notices may not be effective in communicating your preferences and we do not take any action based on browser based DNT Notices. The best course of action, if you do not wish to participate in interest-based advertising activities, is to follow the directions given above.
Lastly, should you receive marketing or promotional emails from us that you no longer wish to receive, please click the “Unsubscribe” link in our emails, contact us directly, or for certain services, by logging into your account and adjusting your preferences.
Children
Our websites, apps, services and content are not generally directed towards children. If you are the parent or guardian of a child and believe that we have somehow collected the personal data of your child without your consent, please contact us.
California Notice at Collection
This section is provided pursuant to the California Consumer Privacy Act (the “CCPA”) and applies only to California residents. In this section we provide information about our collection, use and disclosure of your personal data. Please reference the other sections of our Privacy Policy for more information about our privacy practices.
Collection, Use and Disclosure of Personal data
The following are categories of personal information that we may collect about you (and may have collected during the 12-month period prior to the last modified date of the privacy policy), as well as examples of the types of personal information that may be collected (or may have been collected):
Identifiers
- Names and aliases
- Physical address
- Phone number
- Email address
- IP address
- Unique identifiers
Legally protected characteristics
- Gender
- Age
Commercial information
- Interactions with customer service
- Information about transactions made on our services, including purchase history
Financial information
- Credit card numbers
Inferences drawn from your personal information
- Information related to your preferences, attitudes, online behaviors, demographics, product and ad choices and preferences
Geolocation data
- Information related to your location, including your IP address.
Internet / electronic activity
- Information collected through tracking tools, such as browser cookies and web beacons. Please see “Cookies and Other Tracking Technologies” to learn more about these tools and how to control them.
- Customer preferences and attributes, such as likes, interests, social media statuses and updates, pictures and references to your online presence
- Information related to your location, including your IP address
- Passwords
- Device attributes
Audio/visual information
- Audio, photos, videos, or recordings you choose to post to our services or provide by granting us access to your camera or microphone while using interactive features of our services
Professional information
- If you are a vendor, service provider, or business partner of Paramount, we may collect information about you and the services you provide, including your or your employees’ business contact information and other information you or your employees provide to us as part of the services you may provide and our agreement with you.
We may use your personal information for the purposes described in Why we collect personal data and for the following business purposes:
- Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytics services, providing storage, or providing similar services.
- Providing advertising and marketing services.
- Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions and auditing compliance.
- Short-term, transient use, such as non-personalized advertising shown as part of your current interaction with us.
- Helping to ensure security and integrity.
- Undertaking activities to verify or maintain the quality or safety of our services and to improve, upgrade, or enhance them.
- Debugging to identify and repair errors.
- Undertaking internal research for technological development and demonstration.
- Managing our relationships with current or prospective partners, corporate customers and vendors and other business partner personnel.
Selling and Sharing of Personal data
We share and enable the collection of information via Tracking Technology and advertising identifiers that may be considered personal data with and by our advertising partners. You will find options entitled “Do Not Sell My Personal Data” on our website and settings in our newer apps that will allow you to opt out of sharing. Please contact us with any questions. In some instances, we may also share or license data to third parties for money or other consideration. More information about these disclosures is provided in the “Data we share and who we share it with” section above.
Data Retention
Personal data we collect may be retained for as long as needed to fulfill legitimate business purposes, including the purposes outlined in the “Why we collect personal data” section above, or for a time period specifically required or allowed by applicable regulations or laws.
Additional Information for California Residents
The categories of personal data we collect and the sources from which we collect personal data vary based on our relationship or interaction with a specific California resident and the business purpose for which the personal data is collected. Additional information is available in the “What personal data we collect and how we collect it” and “California Notice at Collection” sections above.
California Consumer Rights
Subject to certain exceptions, California residents have the following rights:
Right to Know and Access: You may request access to your personal data that we have collected, used, disclosed, or sold, including:
- The categories of personal data we have collected about you, including:
- The categories of sources from which the personal data was collected;
- Our business or commercial purposes for collecting or disclosing personal data;
- The categories of recipients to which we disclose personal data; and
- The categories of personal data that we disclosed for a business purpose and for each category identified, the categories of recipients to which we disclosed that particular category of personal data.
- The specific pieces of Personal data we have collected about you.
Right to Deletion: You may request that we delete personal data we have collected from you subject to certain exceptions (such as if the business is legally required to keep the information). These exceptions include, but are not limited to instances in which we use personal data to:
- Complete the transaction for which we collected the personal data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Exercise free speech to ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code 1546 seq.).
- Comply with a legal obligation.
- Carry out other internal and lawful uses of that information that are compatible with the context in which you provided it.
Right to Correction: You have the right to request that we correct inaccurate personal data we maintain about you.
Right to Opt-out of Sales and Sharing: As discussed in the “Tracking technology and interest based advertising” section, we share and enable the collection of information via Tracking Technologies that may be considered personal data with and by our advertising partners. You will find a link on our website entitled “Do Not Sell or Share My Personal data” that, in addition to the methods described above, will allow you to opt out of this Tracking Technology.
To our knowledge, we do not sell or share (for purposes of cross-context behavioral advertising) the personal data of minors under the age of 16.
Right to Limit Use and Disclosure of Sensitive Personal data: We do not use or disclose sensitive personal data for purposes to which the right to limit use and disclosure applies under the CCPA.
Right to Non-Discrimination for the Exercise of Rights: You have the right to be free from unlawful discrimination for exercising your rights under the CCPA. We will not discriminate against you based upon your exercising your rights with respect to your personal data.
Exercising Your Rights
California residents may submit data subject requests via email using the contact information provided below or by visiting the Privacy Center available on TabloTV.com
When submitting your request, you must provide sufficient information that allows us to verify you are the person about whom we collected personal data or an authorized agent. This information includes your first and last name, email address and mailing address. Please provide sufficient detail that allows us to properly understand, evaluate and respond to it. You may be asked to provide additional proof of identification so that we can verify your identity and we may require that you validate your request. We will only use personal data provided in your request to verify your identity or authority to make the request.
If we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud prevention purposes. We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm that the personal data relates to you. We will delete all additionally provided information as soon as the verification process is completed.
Contact
If you would like to contact us with a specific request, we ask that you use any of the following means:
Email: [email protected]
Phone: + 1-844-822-5688
Mail: Nuvyyo USA, LLC
312 Walnut Street, Suite 2800,
Cincinnati, OH, 45202
Attention: Privacy Officer
In some cases, you may be able to use an authorized agent to contact us on your behalf. Unless we can verify that you have provided a legal power of attorney to this agent, we may require you to verify your identity directly with us and/or confirm with us directly that you have provided permission for the agent to act on your behalf.
We will post any changes we may make to this policy on this page. If the changes materially alter how we use or treat your personal data we will notify you by email to the email address specified in your account (if you have an account with us) and/or through a notice on the website, app, or device interface. The date this privacy policy was last revised is identified on this page.
Revision Date: August 29, 2024
